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These terms and conditions form
the basis on which you can visit and use our website. Please read them
carefully as they contain important information.
terms and conditions
This site is owned and operated by
Helix Binders Ltd of Unit 2F, West Mains Industrial Estate, Grangemouth FK3 8YE.
If you have any queries about these terms and conditions or if you have any
comments or complaints on or about our website, you can contact us at
email@example.com or 01324 629025.
The contract between us
receive payment of the whole of the price for the goods that you order before
your order can be accepted. Payment of the price for the goods represents an
offer on your part to purchase the goods, which will be accepted by us only
when the goods are dispatched. Only at this point is a legally binding contract
created between us.
Acknowledgement of your order
us to process your order, you will need to provide us with your e-mail address.
We will notify you by e-mail as soon as possible to confirm receipt of your
order and to confirm details. For the avoidance of doubt, this correspondence
does not constitute a contract between us.
Ownership of rights
rights, including copyright, in this website are owned by or licensed to Helix
Binders Ltd. Any use of this website or its contents, including copying or
storing it or them in whole or part, other than for your own personal,
non-commercial use, is prohibited without our permission. You may not modify,
distribute or repost anything on this website for any purpose.
Accuracy of content
taken care in the preparation of the content of this website, in particular to
ensure that prices quoted are correct at the time of publishing and that all
goods have been described accurately. However, orders will only be processed if
there are no material errors in the description of the goods or their prices as
advertised on this website. Any weights, dimensions and capacities given about
the goods are approximate only.
Damage to your computer
We try to
ensure that this website is free from viruses or defects. However, we cannot
guarantee that your use of this website or any websites accessible through it
will not cause damage to your computer. It is your responsibility to ensure
that the right equipment is available to use the website. Except in the case of
negligence on our part, we will not be liable to any person for any loss or
damage which may arise to computer equipment as a result of using this website.
All orders are subject to acceptance and availability.
If the goods you have ordered are not available from stock, we will contact you
by e-mail or phone (if you have given us details). You will have the option
either to wait until the item is available from stock or to cancel your order.
able to correct errors on your order up to the point on which you click on
“submit” during the ordering process.
prices payable for goods that you order are as set out on our website. All
prices are inclusive of VAT (where applicable) at the current rates and are
correct at the time of entering information.
take payment upon receipt of your order from your credit or debit card. We
accept no liability if a delivery is delayed because you did not give us the
correct payment details. If it is not possible to obtain full payment for the
goods from you, then we can refuse to process your order and/or suspend any
further deliveries to you. This does not affect any other rights we may have.
charges vary according to the type of goods ordered.
Our delivery charges are set out in the Quick Calculator page in our website.
will be required to pay extra for delivery and it might not be possible for us
to deliver to some locations.
will deliver the goods to the address you specify for delivery in your order.
It is important that this address is accurate. Please be precise about where
you would like the goods left if you are out when we deliver. We cannot accept
any liability for any loss or damage to the goods once they have been delivered
in accordance with your delivery instructions (unless this is caused by our
negligence). We will aim to deliver the goods by the date quoted for delivery
but delivery times are not guaranteed and therefore time is not of the essence.
In any event, we will aim to deliver your goods within 30 days from the day
after the day we received your order. If delivery is delayed beyond this time,
we will contact you and either agree a mutually acceptable alternative date, or
offer you a full refund.
will endeavour to deliver your order as soon as possible however any indication
of delivery date is an estimate only and shall not be binding on us.
will become the owner of the goods you have ordered when they have been
delivered to you. Once goods have been delivered to you they will be held at
your own risk and we will not be liable for their loss or destruction.
Risk and ownership
damage to or loss of the goods passes to you at the time of delivery to you. If
you choose to use your own courier then the risk passes to you as soon as the
goods are handed to your courier. You will only own the goods once they have
been successfully delivered.
cannot cancel your contract as the goods you have ordered are bespoke to you.
Cancellation by us
We reserve the right not to process your order if:
we have insufficient stock to deliver the goods you have ordered;
we do not deliver to your area; or
one or more of the goods you ordered was listed at an incorrect price due to a
typographical error or an error in the pricing information received by us from
we do not process your order for the above reasons, we will notify you by
e-mail and will re-credit to your account any sum deducted by us from your
credit/debit card as soon as possible, but in any event within 14 days.
agreed otherwise, if you do not receive goods ordered by you within 30 days of
the date on which you ordered them and decide to cancel the order rather than
re-arrange delivery (in accordance with clause 11), we will provide you with a
are only responsible for losses that are a natural, foreseeable consequence of
our breach of these terms and conditions. We do not accept liability if
we are prevented or delayed from complying with our obligations set out in these
terms and conditions by anything you (or anyone acting with your express or
implied authority) does or fails to do, or is due to events which are beyond
our reasonable control.
we do not accept liability for any losses related to any business of yours
including but not limited to: lost data, lost profits, lost revenues or
must observe and comply with all applicable regulations and legislation,
including obtaining all necessary customs, import or other permits to purchase
goods from our site. The importation or exportation of certain of our
goods to you may be prohibited by certain national laws. We make no
representation and accept no liability in respect of the export or import of
the goods you purchase.
the foregoing, nothing in these terms and conditions is intended to limit any
rights you might have as a consumer under applicable local law or other
statutory rights that may not be excluded nor in any way to exclude or limit
our liability to you for any death or personal injury resulting from our
negligence. You have certain rights as a consumer including legal
rights (e.g. under the Consumer Rights Act 2015) relating to faulty and/or
otherwise expressly stated in these terms and conditions, all notices from you
to us must be in writing and sent to our contact address at Helix Binders Ltd
of Unit 2F, West Mains Industrial Estate, Grangemouth FK3 8YE and all notices from
us to you will be displayed on our website from time to time.
Changes to legal notices
reserve the right to change these terms and conditions from time to time and
you should look through them as often as possible.
Law, jurisdiction and language
website, any content contained therein and any contract brought into being as a
result of usage of this website are governed by and construed in accordance
with Scottish law. Parties to any such contract agree to submit to the
exclusive jurisdiction of the courts of Scotland. All contracts are concluded
part of these terms and conditions is unenforceable (including any provision in
which we exclude our liability to you) the enforceability of any other part of
these conditions will not be affected.
Third party rights
in this Agreement is intended to, nor shall it confer any rights on a third
22. Product Purchase and Software Downloads
engaging with Helix Binders Ltd by either downloading software or purchasing
products you do so at your own risk.
23. Materials Colours (shades)
be changes to available colours in materials used to create our products that
are outwith our control as such there will be no liability with Helix Binders
24. Screen Resolution
varying screen resolutions colour appearance may not match exactly that of the
25. Cover Preview
The image of Cover Preview is only an
approximation of the finished product.
We, Helix Binders Ltd, are
committed to respecting and protecting the privacy of anyone using our site and
the confidentiality of any information that you provide us with. The
purpose of this statement is to set out how we use any personal information
that we may obtain from you.
Data Protection Act 1998 (“the
We are registered under the Data
Protection Act and comply with the Act in all our dealings with your personal
Use and collection of personal
In general, you can visit our
website without telling us who you are and without revealing any information
about yourself. If, however, you use our site you will need to register
and you will be asked to provide certain information such as your contact
details. We will store this data and hold it on computer or otherwise.
We may use information that you
- to register you with our website and to administer it
- for assessment and analysis, e.g. marketing, customer
and product analysis, to enable us to review, develop and improve our services.
If you do not want us to use data
in this way, please tick the relevant box situated on the form on which we
collect your data.
We collect information directly
from you in a number of ways. One way is through our use of
work more efficiently, as well as to provide information to the owners of the
website. They help us to understand how our customers and potential
customers use our website so we can develop and improve the design, layout,
content and function of the site. Cookies are small text files that are
placed on your computer’s hard drive by websites that you visit. They
save and retrieve pieces of information about your visit to the website - for
example, how you entered the site, how you navigated through the site and what
information and documentation was of interest to you. This means that
when you go back to a website, it can give you tailored options based on the
information it has stored about you on your last visit.
Some of our cookies are used to
simply collect information about how visitors use our website and these types
of cookies collect the information in an anonymous form.
Where there is a login process relating
registration information so that you do not have to provide it to us again on
The rules about cookies on
websites have recently changed. If you are uncomfortable with the use of
cookies, you can disable cookies on your computer by changing the settings in
the preferences or options menu in your browser. You can set your browser
to reject or block cookies or to tell you when a website tries to put a cookie
on your computer. You can also delete any cookies that are already stored
on your computer’s hard drive. However, please be aware that if you do
delete and block all cookies from our website, parts of the site will not then
work. This is because some of the cookies we use are essential for parts
of our website to operate. Likewise, you may not be able to use some
products and services on other websites without cookies.
To find out more about cookies,
including seeing what cookies have been set and how to manage and delete them,
If you do not wish to accept
cookies from our website, please leave this site immediately and then delete
and block all cookies from this site.
We endeavour to take all
reasonable steps to protect your personal information. However, we cannot
guarantee the security of any data that you disclose online and we will not be
responsible for any breach of security unless this is due to our negligence or
You have the right to ask us not
to process your personal data for marketing purposes. We will aim to
inform you before collecting your data if we intend to use your data for such
purposes or we intend to disclose your information to any third party for such
purpose. You can exercise your right to prevent this happening by checking
certain boxes on the forms we use to collect your data.
You have the right to see personal
data (as defined under the Data Protection Act) that we keep about you upon
receipt of a written request and payment of a fee of £10. Any request
should be sent to: Helix Binders Ltd, Unit 2F, West
Mains Industrial Estate, Grangemouth FK3 8YE.
We’d like to keep your details on file so we can send you emails with special offers in the future. If that’s OK, please tick the box below.
We also might like to use images of your thesis for publicity purposes. If that’s OK, please tick the box below.